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What do YOU use?

By Cate Eales
Appeared August 20, 2009 on castanet.net
 

When I help a home or business computer user out of a jam, or when I set up a brand new, fresh-out-of-the-box computer for someone, there are several important choices to be made. Computers need to be protected from malware. The important files on them need to be backed up. I'm often asked, "What do YOU use?"


Antivirus and antispyware programs are a must
You are going to need a good antivirus program, and a good antivspyware program. Some programs incorporate both "anti's" but not all.

I use VIPRE Antivirus + Antispyware. on my business computer. This is not a free program, but it is very reasonably priced. It doesn't hog system resources and slow things down.

VIPRE Antivirus + Antispyware
(click to enlarge graphic)

A good, free alternative to VIPRE is Avira. AVG Free is also free (!), but I find it takes up way too much memory and really bogs down computers with 1GB of RAM or less. I am also not crazy about the toolbar and link scanner AVG insists on installing.

I use the Web of Trust add-on for my Firefox and Internet Explorer to warn me about potentially dangerous sites. It's generally accurate, and doesn't slow things down the way the AVG link scanner can. I don't use the Norton Site Advisor because the ratings are often months out of date and it slows everything down.

While VIPRE does an excellent job protecting the computer from viruses and spyware, no one product can be perfect all the time. So VIPRE always runs in the background, but I run a MalwareBytes scan every so often as a precautionary measure. Sometimes it will catch something that VIPRE doesn't notice. MalwareBytes is free for the basic version. You can pay for a version that will run all the time. You do not want to have more than one program like this running all the time. It will slow your computer to a crawl.


Firewall is recommended
A firewall will add a layer of protection. Windows XP and Vista come with a built in firewall, which is better than nothing. If you don't use a third-party firewall, at least make sure you have the Windows firewall turned on. (Vista instructions here. XP instructions here)

Several third party firewalls will offer more protection than the basic firewall found in Windows. ZoneAlarm Free used to be my first choice, and it's still effective. I became frustrated with ZoneAlarm, though, because they make the free version so hard to find, and because it had a habit of making Windows think it was not running when it was, and throwing alerts at me. I switched to PC Tools Firewall Plus which is also free, and is rated higher than ZoneAlarm in some studies. I configured it as "normal user" rather than "expert" and it just chugs along without being too intrusive.


It is possible to go overboard
Like antivirus programs, you don't want to have more than one firewall at a time. So if you have an antivirus program and want to switch to another, be sure to uninstall the first one and restart your computer before you install the new antivirus program. If you want to add a third party firewall, switch off the Windows firewall first. If you want to change from one third-party firewall to another, uninstall the first one, reboot, and then install the new one.

One good antivirus program, one good antispyware program, and a firewall should run all the time. You should consider supplementing this with an occasional on-demand antispyware scan. Too much protection running all the time will slow your computer down too much. Whether you use the same programs as I do or something else, please make sure your protection is up to date!


Next time: Backing up important files, and handy utilities.


Links
VIPRE Antivirus + Antispyware http://www.vipreantivirus.com/
MalwareBytes http://www.malwarebytes.org/
Avira http://www.free-av.com/
AVG Free http://free.avg.com/
Web of Trust http://www.mywot.com/
Vista Firewall http://windowshelp.microsoft.com/Windows/en-US/help/bfe523a9-7eec-4d3f-add1-2f68b9cfa1c01033.mspx
XP Firewall http://support.microsoft.com/kb/283673
PC Tools Firewall Plus http://www.pctools.com/firewall/
ZoneAlarm Free http://www.zonealarm.com/security/en-us/zonealarm-pc-security-free-firewall.htm
Computer Care Kelowna http://computercarekelowna.com
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Do you need help with your computer? I'm here to help you and your computer get along!

Cate Eales runs Computer Care Kelowna, a mobile service helping home users and businesses get along with their computers. To arrange an appointment phone her at 250-764-7043. Cate also welcomes your comments and suggestions. Send email to help@computercarekelowna.com.

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© Cate Eales 2009 – All Rights Reserved

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