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Questions & Answers
By Cate Eales
Appeared Sept 7, 2006 on castanet.net
When I go to a client to fix something or install
something, I find that once I've done that, they usually have a question
about something else. And these are always great questions! Do you have
something that you've been wondering about?
Go ahead --- ask! In the meantime, here are some frequently asked
questions from my clients and from people who read this column.
Why does it take so long for my computer to start
up?
Good question. And without actually seeing YOUR computer, I can't know for
sure. But one of the most frequent causes of a computer being slow to
start up is that there are a bunch of programs trying their best to start
up right along with Windows.
Have a look at the System Tray (also called Notification Area) by the
clock in the lower right part of your screen. If you see RealPlayer,
QuickTime, AOL or MSN Messenger, photo or scanner programs and the like,
you can keep those from loading with Windows and from running all the
time. You can still use those programs whenever you need them.
To see what programs load when you start Windows:
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Click Start | Run |
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Type "msconfig" without the quote marks |
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Press Enter |
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Click on the Startup tab |
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You will see a list of programs that load when Windows
starts. If you know or can guess what those programs are, clearing the
checkmark next to a program will stop it from loading at Windows
startup. |
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OK your way out.
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The next time you start the computer, you'll receive a
warning box telling you that you've made changes. You knew that, so just
check the box that tells Windows not to nag you about it again.
Using msconfig is fine if you know what all the files are. Most of us
don't, and that's why I recommend a couple of good, free utilities. One is
called What's Running, and is available
here. The other is called autoruns, and is available
here. Running either will tell you more about your startup situation
(and other aspects of your computer) than msconfig. If you still can't
figure out what something is or does, try searching Google with the name
of the file. If you're still not sure, I don't recommend turning it off!
To start a program you've taken out of the automatic mode, just use a
desktop shortcut, or go to Start | All Programs and start it from the menu
there.
When I print "Printer Friendly" documents, some
of the pages come out wrong. I don't think that's friendly at all!
The term "Printer Friendly" reminds me of "Paperless Office" in that
neither term is based in reality!
You're probably looking at a PDF file. The trick to printing PDF files is
to use the printer function in the PDF viewer, not the one in the browser.
If you're viewing the file with
Adobe Reader, look for a picture of a printer in the menu bar. It's
not the same printer icon that you would normally use to print from your
browser. That should open up a properties sheet about your printer. Make
sure "Reduce to Printer Margins" is selected next to "Page Scaling" and
that "Auto Rotate and Center" is checked. On the right-hand side of that
properties sheet there will be a little picture of how the pages will
look. It might say "Zoom 94%" or something like that.
If you're using
Foxit Reader, the idea is the same: Click on the picture of the
printer. Page Scaling should say "Fit to paper" and both the Auto Rotate
and Auto Center boxes should be checked.
Internet Explorer used to remember my passwords
for websites and it stopped doing that. How can I make it do that again?
A somewhat obscure setting in Internet Explorer needs to be changed, and
then you should be good to go.
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Start Internet Explorer |
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Click on Tools | Internet Options | Content |
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Under "Personal information" click on AutoComplete |
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See if "User names and passwords on forms" has a check
next to it. Probably not, so put a check there. |
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Click OK |
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Click OK again to close the Internet Options dialog. |
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Close Internet Explorer
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We're almost there!
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Now click on Start | Run |
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In the Open box, type Services.msc\ |
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Click OK |
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That's going to bring up the Services snap-in. Look
down the Name list, and locate "Protected Storage." Click once on it
to highlight it. |
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Look at the Status column to see if Protected Storage
is running. |
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If it is, "Started" will appear under Status. If it's
not started, start it by right-clicking on it and selecting Start. |
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If the service is already started and running, then
Stop and Restart the service
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Close the snap-in.
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Count to 10. You should be all set. If not, you might
have to restart the computer.
Thank you for reading the column and for your comments and questions.
Don't forget you can always browse the column
archives!
Links
What's Running
http://www.whatsrunning.net/whatsrunning/main.aspx
Autoruns
http://www.sysinternals.com/Utilities/Autoruns.html
Adobe Reader
http://www.adobe.com/products/acrobat/readstep2.html
Foxit Reader
http://www.foxitsoftware.com/pdf/rd_intro.php
Getting Along With Your Computer Column Archives
http://rlis.com/column.htm
Get Cate's column by email
http://www.feedblitz.com/f/?Sub=20618
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Cate Eales has been helping people make online computing safe, accessible
and fun for over 20 years. She lives in Kelowna with her husband, Eric,
and her dog, Sandy. Cate is a partner in Real Life Internet Solutions,
helping individuals and small businesses with virus, spyware and malware
eradication; personal computer training and management; digital image
management; music transfer; and website design, hosting and management.
Email Cate at cate@rlis.com with your
comments, suggestions, or questions. To browse the column archives, visit
the Real Life Internet Solutions website at
www.rlis.com.
©
Cate Eales 2006 – All Rights Reserved
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